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Chapter 15 - Chart B
Insurance Claims Adjusting


    B: The Claims Filing Process

Duties of the Insured

  • The duty of the insured is located in the conditions part of the insurance policy.

  • The insured must also preserve the undamaged property to the best of his/her ability to avoid additional loss.

  • The following are additional duties that are required of the insured:

    • Proof of Loss - A formal statement made by the insured to the insurance company regarding a loss.

    • Special Requirements / Production of Books & Records / Abandonment - The insured must fully cooperate with the insurance company by offering testimony or other evidence including the production of books and records. The insured must separate the damaged from the undamaged property. The insured cannot simply abandon the property to the insurance company.

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